DNLA Social Sales method measures next skills:

  • Identifying with the customer

  • Building trust

  • Deepening of trust

  • Establishing a contact

  • Getting and maintaining attention

  • Appropriate language 

  • Visualization techniques

  • Analysis of the customer needs

  • Helping client

  • Dealing with problems

  • Capturing the information

  • Preparing offer

  • Sales arguments

  • Identifying and handling customers’ views

  • Understanding offer

  • Verification techniques

  • Preparing for conclusion of a contract 

  • Sensitivity

  • Ability to sale closure

  • Handling arguments

  • Negotiation